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Desert Solutions Customers:

For Immediate Needs / Concerns, please do not hesitate to call.

For regular needs, please use the priority chart below:

As always, please be respectful of everyone's time and plan ahead whenever possible.

We expect the majority of changes to fall into the normal to not urgent range

Emergencies should be "urgent or critical" and should be used sparingly.

If you find that the you are often using the "urgent or critical" urgency level, we may need to plan for this in specialized services

Enter a Web-Change Request Ticket

If this is your first time using Desert Solutions,
Please call to setup and / or schedule service: (602) 770-6437

Site, Requester and E-mail (RED FIELDS) are required to process any request.
A more complete form will expedite your request.

Change Request Form

Short Description ie: "Sitename" Update. Date / Time Stamp
Requester (your name) E-mail Best Day to contact you
Phone to reach you Best Time to contact you Site (copy/paste)
URL: Page (copy/paste) Location on page (mid/top) Text/area (Specific text/pic)
How it is now (copy/paste) How it should be (copy/paste) Additional Info
Reason for change/urgency Prefer'd completion Date:
Urgency (See Chart to left) Files to attach? (yes)

E-mail Files or Pictures (Please add your site name to the subject of the e-mail)
After you E-mail the attatchments, please return and submit this form.

Form completed? request to us.- - - > To start over, the form.

NOTE: Change requests are done on a first in - first out basis, weighted by your account specifics and the urgency of the request. If your request is of an urgent nature, please specify that in your request with dates / reason. We will contact you if we have questions about this request.

New customers may be contacted to pay in advance for the first service, existing customers will be invoiced according to their plan.

 
 
 
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8190 W. Deer Valley Rd - Suite 104-228 - Peoria, AZ 85382 Phone: 602-770-6437 Fax: 623-376-8969 E-Mail
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